BetBot Terms and Conditions – What You Need to Know Before Using the Platform

1 General Terms & Applicability

BetBot (hereinafter referred to as "the Platform" or "we") is an internationally licensed online gaming and Sports Betting service provider. These Terms and Conditions constitute a legally binding agreement between BetBot and its users.

These Terms and Conditions apply to the BetBot website, mobile app, and all associated services. By creating an account, logging in, or playing any game on BetBot, you fully accept these Terms and Conditions.

BetBot reserves the right to update these Terms and Conditions at any time. Continued use of the platform following any changes will be deemed acceptance of the revised terms.

• These Terms and Conditions are available in both Bengali and English. In the event of any conflict, the English version shall prevail.
• BetBot's services are for personal use only. Commercial use is strictly prohibited.
• BetBot operates under a license issued by an international gaming authority.

2 Account Registration and Verification

To register on BetBot, you must provide accurate and complete information. Accounts created with false or incomplete details may be closed at any time and any balance may be forfeited.

Information required at registration:

• Full legal name (as per national ID)
• Date of birth (for age verification)
• Valid email address
• Active Mobile Number
• Permanent Address

KYC (Know Your Customer) verification must be completed before making a withdrawal or processing a large transaction. This may require a copy of your national ID or passport.

3 Age Verification & Protection

BetBot is an 18+ platform. Use of BetBot by anyone under the age of eighteen is strictly prohibited. Age is verified at the time of registration, and additional proof may be requested in cases of doubt.

• A government-issued ID is accepted as proof of age during account verification.
• Your account may be suspended until your age has been verified.
• Registering with a false age is a criminal offence.

4 Deposits, Withdrawals & Payments

Deposits and withdrawals on BetBot can be made via mobile banking, e-wallets, and bank transfer. All financial transactions are processed through encrypted connections.

For deposits:

• The minimum deposit amount is stated on the promotions page.
• Deposits are usually credited to your account instantly.
• Only payment methods registered in your own name may be used.
• Third-party deposits are strictly prohibited.

For withdrawals:

• KYC verification is mandatory before withdrawal.
• Withdrawals must be made through the same method used for the deposit (where possible).
• Processing may take between 24 and 72 hours.
• BetBot reserves the right to place a hold on withdrawals in the event of suspicious transactions.

5 Bonuses, Promotions & Offers

BetBot regularly offers a variety of bonuses and promotions. Each offer carries its own terms, which are detailed on the respective offer page. General bonus terms are outlined below:

• To withdraw bonus funds, you must first meet the specified wagering requirements.
• The deadline to meet wagering requirements is generally between 7 and 30 days.
• Claiming multiple bonuses from the same phone number, address, or device is prohibited.
• If bonus abuse is suspected, BetBot reserves the right to investigate and cancel the bonus.
• Wagering requirements may also apply to winnings from free spins.
• BetBot may modify or cancel any bonus offer at any time without prior notice.

6 Betting Rules & Odds

BetBot offers Sports Betting, live betting, casino games, and e-sports betting. Each category has its own specific rules, but the following general rules apply to all:

• Odds displayed on BetBot are final. Once a bet is confirmed, the odds cannot be changed.
• If incorrect odds are displayed due to a technical error, BetBot reserves the right to void or adjust the affected bets.
• If a match or event is cancelled, the stake for that bet will be refunded.
• Payments may be withheld if match-fixing or other illegal activity is suspected in connection with a bet.
• Placing bets on the same event from multiple accounts is prohibited.
• Maximum bet limits vary by game and event.

For live betting: Bets cannot be cancelled once a game is in progress. Live odds change in real time, and due to network delays, the odds displayed may be slightly behind the actual live odds.

7 Prohibited Activities & Fraud

The following activities are strictly prohibited on BetBot. Violations may result in permanent account closure and legal action:

• Multiple accounts: A single person may not hold more than one account.
• Bonus Abuse: Using multiple identities to obtain bonuses.
• Hacking or Software Manipulation: Unauthorized access to the platform's code or systems.
• Automated betting: Placing automated bets using bots or scripts.
• Money Laundering: Using the platform for the purpose of money laundering.
• Account sharing: Allowing another person to use your account.
• False Information: Providing false information during registration or verification.

8 Account Closure and Suspension

BetBot reserves the right to suspend or permanently close any account at any time for the following reasons:

• Breach of Terms
• Evidence of fraud or bonus abuse
• Failure to complete KYC verification
• Direction from legal or regulatory authorities
• Extended inactivity (more than 12 months)

Users may also request to close their account at any time. Any remaining balance (provided bonus conditions have been met) can be withdrawn.

9 Responsible Gaming Policy

BetBot believes gaming is entertainment, not addiction. That's why we encourage every user to play responsibly. All of BetBot's responsible gaming tools are available completely free of charge:

• Deposit Limit: Set a daily, weekly, or monthly deposit limit.
• Loss Limit: Decide in advance the maximum amount you are willing to lose within a set period.
• Session Time Limit: Set a time limit on how long you play in a single session.
• Reality Check: You will be shown a summary of your playing time and spending at regular intervals.
• Self-Exclusion: Pause your account for anywhere from 24 hours to permanently.

If you're experiencing any gaming-related issues, contact our support team right away — we'll handle everything in complete confidence.

10 Privacy & Data Protection

BetBot takes your personal data seriously. Our Privacy Policy Explains in detail how we collect, store, and use your information.

• Your data is never sold to third parties.
• Your information is used solely for service improvement, verification, and legal compliance.
• All data is protected by SSL encryption.
• You can request to view or delete your personal data at any time.
• For details on our cookie policy, please visit our Privacy page.

11 Limitation of Liability

BetBot is not liable for the following:

• For any bet lost due to an internet disconnection.
• Losses caused by faults in third-party software or devices.
• Account information leaked due to the user's own negligence.
• Service disruptions caused by external factors (such as cyberattacks).
• BetBot has no ability to influence the outcome of any game.

The BetBot platform is provided on an "as is" basis. Maximum compensation for any technical error will be subject to defined limits.

12 Changes to Terms & Contact

BetBot reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes via email or an on-platform notification.

Continuing to use BetBot after any changes have been made will be considered acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions or concerns about the terms, please get in touch with us:

• Email: [email protected]
• Live Chat: Available on the platform 24/7
• Website: betbot.vu